Why book directly from us? See all benefits

Why book directly with Hotel Matts?

When you book a hotel room directly with us, either through our website, by phone, or by email, you’ll get access to great benefits!

  • One parking day for free
    Book your accommodation directly with us, and get one parking day for one car in our garage free of charge!
  • Better service
    Modifying bookings and other transactions are smoother and easier when you book a hotel room directly with us. If you book from an external online travel agency, any changes must be made through them. With us, you’ll receive personal and fast service, and you can always reach us by phone!
  • No hidden fees
    The room rate booked through us always includes taxes, and we don’t charge booking or service fees.
  • Best deals
    Our loyalty program offers a 10% discount on the daily hotel room rate only for room bookings made directly with us. If you book from an external online travel agency, the loyalty program discount cannot be applied to the room rate.
    Read more and join our Star Member loyalty program for free!
  • Free room upgrade
    We offer a free room upgrade for rooms booked directly through us (for Star Member loyalty program members, subject to availability).
    Read more and join our Star Member loyalty program for free!
  • Late check-out
    We offer late check-out at 2 PM for rooms booked directly through us (for Star Member loyalty program members, subject to availability).
    Read more and join our Star Member loyalty program for free!
  • Special requests prioritized
    We consider all special requests, but we prioritize the requests of customers who have booked directly with us.

Star Member benefits do not apply to Hotel Matts apartments, K5 Villas, or Levi Chalets apartments.

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Benefits for Our Hotel Guests

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