Welcome to Kassiopeia hotels!
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Join Our Star Member -Membership Program!
As a Kassiopeia Star Member you’ll enjoy permanent and seasonal benefits in our hotels and restaurants!
Download Cardu -application to your mobile phone to join the Kassiopeia Hotels & Restaurants free Star Member membership program. The app is always with you and you’ll get to use the offers effortlessly in all of our locations.
Star Member Benefits at Hotels
The benefits are valid only for reservations made directly with the hotel, either through our website or in person at the hotel (see How to get the benefits). You can find loyalty program offers and changing hotel-specific benefits on Cardu. Discount cannot be applied to promotional items and cannot be combined with other benefits. Star Member benefits do not apply to Hotel Matts apartments, K5 Villas, or Levi Chalets apartments.
Star Member Benefits at Restaurants
House wine
€29/btl
(norm. €44/btl)
House wine (red or white) for €29/bottle for Star Members
The benefit is personal and cannot be used in group menus or in private events. Join as a Star Member!
À la carte dishes
-10%
10% discount on à la carte dishes for Star Members
If the payer is a Star Member, the benefit applies to the entire group. Join for free to get the benefit
You can find changing restaurant-specific benefits in the Cardu (see How to get the benefits). Discount cannot be applied to promotional items and cannot be combined with other benefits.
How to get the Benefits?
Download the App to your Phone
You can download the Cardu app by using the QR code below or by visiting www.cardu.com/kassiopeia-star-member on your mobile phone. Downloading the app and joining as a loyal customer is free!
How to use the Restaurant Benefits
Present your Star Member card to the staff when placing your order (in the Cardu app).
How to use the Hotel Benefits
Upon arrival at the hotel without a reservation, present your Star Member card to the staff when making your room reservation (in the Cardu app).
When booking a room through our website, use the code found in the Cardu app (under “Hotels” in the Star Member card section). Enter the code in the “I have a promocode ” section during the reservation process to activate the discount.
Kassiopeia Star Member program Terms and Conditions
1. Kassiopeia Star Member membership requires at least 18 years of age. Star Member membership constitutes an agreement between Kassiopeia Finland Oy (business ID: 1447271-1) and a Star Member customer. The Star Member membership is personal.
2. You can join the Star Member membership at any time by downloading a loyalty card in the Cardu application. Downloading the loyalty card in the Cardu application is a prerequisite for the Star Member membership. The membership is free of charge. The link to join and more information on membership benefits can be found on Kassiopeia Finland Oy’s website at www.kassiopeia.fi
3. After registering on the mobile Cardu application, the member will have access to their own profile page and membership number.
4. Only one person can be registered for each membership. Only one Member per room can receive the benefits when staying. The membership may not be granted to companies or other legal entities.
5. To receive the Star Member benefits, you must present the loyalty card at the hotel reception or the restaurant no later than during payment. If a customer does not have a valid membership, the benefit can be canceled, and a normal-priced product or service can be charged.
6. Kassiopeia Hotels & Restaurants reserves the right to modify all terms, conditions and benefits associated with the program at its sole discretion by notifying program members in advance through at least one information channel, i.e. website, text message or email. Kassiopeia Hotels & Restaurants shall use all reasonable means at its disposal to notify any changes to these Terms and Conditions in good time in advance. However, Kassiopeia Hotels & Restaurants shall not be liable in any way if this does not happen.
7. The membership is valid indefinitely. Kassiopeia Hotels & Restaurants reserves the right to terminate the Star Member program by notifying the member 6 (six) months in advance.
8. Kassiopeia Hotels & Restaurants reserves the right to cancel a Star Member membership if the membership has been abused. The member has the right to cancel his / her membership in the Cardu application at any time.
Processing of personal data
You can find the information on the processing of personal data by Kassiopeia Finland Oy in the Kassiopeia Finland Oy Privacy Policy for the customer register.
