Let’s stay safe

Keeping our guests safe during the Covid-19 pandemic is our priority. To minimize the spread of coronavirus (Covid-19), Kassiopeia Hotels & Restaurants has taken the following measures to ensure the safety of our guests and staff. We carefully follow the recommendations, guidelines, and regulations of Finnish health authorities and update our policies and procedures accordingly.

Update April 10. 2021

Closure of restaurants and how it will affect us

The Finnish Government has announced new measures to prevent the spreading of Covid-19. It will mean that restaurants and bars will be closed temporarily and due to that, we are forced to close some of our restaurants and adjust our operations.

Hotels will welcome guests to stay also during the restaurant closure. Breakfast can be enjoyed in the comfort and privacy of hotel rooms, and some of our restaurants offer take-away options.

In order to keep our guests and staff safe, please wear a mask and do not visit our hotels and restaurants if you have any symptoms.

 

How the restaurant closure will effect our operations in Levi

Hotel Levi Panorama

  • Breakfast is served 7.30 – 10.30. Until April 12. it is still in take away boxes for most parts, but guests are welcome to enjoy breakfast in the restaurant. April 13.-18. breakfast is served from buffet.
  • Restaurant Panorama welcomes guests again until April 17. 14.00 – 20.30, number of customers is limited.
  • Guest saunas are are open, number of people is limited.
  • The co-working space in Levi Summit is open, the number of persons will be limited.
  • Hotel Levi Panorama and Restaurant Panorama close on April 18. and opens again in June. We will be in touch with all guests who are affected by this and will offer a possibility to transfer their booking to K5 Villas or Levi Chalets Apartments.

Hotel K5 Levi ja Bistro K5

  • Take away -breakfast can be picked up from the restaurant in the morning 7.30 – 10.30 from March 8. onwards.
  • Bistro K5 closes on March 8. and will only serve hotel breakfasts as take away. Snacks will be available for purchase and take away from reception.
  • Hotel K5 closes on April 11. We will be in touch with all guests who are affected by this and will offer a possibility to transfer their booking to Hotel Levi Panorama. Bookings to K5 Villas are not affected.
  • Dinners included in hotel accommodation packages will be organized together with a local restaurant from March 8. onwards.

Samiland

  • The exhibition is open daily 11 – 20
  • Entrance to the exhibition is via Hotel Levi Panorama Reception
  • The number of visitors will be limited. Please wear a mask and keep a safe distance.
  • Samiland closes on April 17. Groups are welcome upon pre-booking.

Café Spiella

  • Spiella will close on March 8. 2021

Saamen Kammi

How the restaurant closure will effect our operations in Capital Region

Hotel Matts

  • Breakfast supplies will be delivered to apartments

Restaurant Freja

  • Closed temporarily

Nokkalan Majakka

  • Temporarily sells only take away daily 11 – 18

Knitter Lounas & Catering

  • Closed March 8. – April 6.

Seurasaaren Kruunu

  • Closed for the time being

Cleaning and hygiene

  • The cleaning of public areas and hotel rooms has been enhanced. All surfaces that are frequently touched (e.g. table tops, door handles, elevator buttons) are cleaned thoroughly and frequently
  • Hand sanitizer is available in key areas, e.g. in hotel receptions, entrances, hotel lobbies and restaurants
  • We wash our hands and use hand sanitizer more frequently

 

Hotel receptions

  • Protective plexiglass screens are placed in receptions
  • Keycards are disinfected after use
  • We recommend contactless payment with a card

 

Restaurants and cafes

  • Protective plexiglass screens are placed at cashier desks
  • We have placed tables further apart
  • Our guests are given a possibility to use disposable gloves when meals are served from a buffet table
  • We recommend contactless payment with a card
  • Our staff wears protective masks and plastic gloves
  • Only half of the seats are in use
  • There are markers placed on the floors to remind of social distancing while queuing

 

Conference rooms and meetings

  • Tables are positioned further apart
  • Larger meeting rooms are assigned to groups to allow social distancing

 

Please, do not visit us if you have symptoms

Safety and well being or our guests and staff is important to us, please don’t arrive at our hotels or restaurants if you have symptoms. Our staff is not allowed to arrive to shift if they have symptoms.